You have a device which is defect and you have bought it in our store?
So please send the defective goods to following adress:
M.S.V. Musik-Sound-Vertriebs GmbH
You are also welcome to bring the product directly in our store.
We will endeavor to repair your device as fast as possible.
Please expect a processing time of aprox. 2 - 3 weeks, because we have to return the devices to the producer if necessary.
Please not following aspects:
- We do not accept unfree parcels
- Please put an error description in the parcel
- Please put an invoice copie in the parcel
- For guarantee items you have to attach the invoice