Privacy

Personal information / uses

Protection of your personal information is extremely important to MSV. The decision whether to supply us with this information or not - e.g. during registration, a survey, etc. - rests solely with you.
While this information is relevant to your requests, it is provided to us by you on a voluntary basis.
For some business processes (e.g. sending out packages, payment per credit card), personal information must be passed on to third parties (e.g. the postal service, bank).
We will not sell your personal information to third parties or market it in any other way!

Initially, we only store and process your personal information to the extent required to fulfil our existing contractual and legal obligations to you. To the extent that we want to use your personal information for other purposes, for example in order to inform you about current promotions, we will obtain your express consent in advance. You may revoke your consent at any time without following a particular form.

If you revoke your consent, we will cease using your personal information for the specified additional purpose in a timely manner. We ask for your understanding in regards to the fact that processing your revocation may take up to 3 working days after it is received.

Data automatically collected on our website / usage data

We invite everyone to visit and use our website at no charge and to browse the products we offer. When you visit our website, we record your IP address (e.g. the internet address of your computer, not your e-mail address) and other general usage data in order to evaluate what parts of our website you visit and how much time you spend there.
This information is combined with the usage data for all users who visit our website in order to measure the number of visitors, the average time spent on our website, the pages that are accessed, etc. The data collected by us is summarised and used solely for internal purposes. It is not possible to trace this information back to you as a person.
We use the summarise data in order to evaluate our products, services, and news items published on our website, to measure website usage, and to improve content.

Cookies

A cookie is a small text file that we store on your device if you agree.
Our website uses cookies to distinguish you from other users of our website. Cookies also
provide us with information about how this website is used so we can keep it is as up to
date, relevant and error-free as possible. Further information about the types of cookies that
may be used on this website is set out below:

Strictly necessary cookies. These are cookies that are essential to the operation of our
website. They include, for example, cookies that enable you to log into secure areas of our
website or use a shopping basket.

Analytical/performance cookies. These cookies allow us to recognise and count the number
of visitors to our website and to see how visitors move around our website when they
are using it. This helps us to improve the way our website works, for example, by ensuring
that users are finding what they are looking for easily.

Functionality cookies. These cookies are used to recognise you when you return to our
website. This enables us to personalise our content for you, greet you by name and remember
your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited
and the links you have followed. We will use this information to make our website and the advertising
displayed on it more relevant to your interests. We may also share this information with third
parties for this purpose.

Please note that certain cookies may be set the moment you start visiting this website. You
can choose to manage the cookies we use on this website through your browser settings at
any time. However, if you use your browser settings to block all cookies (including strictly necessary
cookies) you may not be able to access all or parts of our site. For more information
about how to change your browser settings, and about cookies in general, you can visit
www.allaboutcookies.org.

If you do not want your browser to accept cookies, you can change the applicable setting in your browser.
Disabling cookies may prevent the website from working properly. You may not be able to use all the options or access all of the information offered on this website.

E-mail communication

If you sign up to our newsletter, we may use your e-mail address to send you information about our products and services. At any stage you can aks us to stop using your personal data for derect marketing purposes. You can opt out of receiving any marketing communications from us by using the link directly at the end of the newsletter.

Web Analyse

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Use of Facebook Social Plugins

Our website uses social plugins (“plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo or the notice “Facebook Social Plugin”. For a full list of all social plugins and their appearance please see developers.facebook.com/plugins.

When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. For this purpose, the internet address of the visited site (your IP address included) is transferred to a USA-based Facebook server where the data are stored. This occurs even if you do not have a Facebook account or are not logged into Facebook at the time.

If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. The information can also be published on Facebook, and shown to your Facebook friends.

If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. You can also block Facebook social Plugins by using add-ons for your browser, like the “Facebook Blocker”.

For information on the purpose and scope of data collection by Facebook and how it is processed and used, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook’s privacy policy.

Security

We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your computer.

Your rights

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.
Please contact us by phone +43 (0) 2246 28229, mail at office@m-s-v.eu or M.S.V. Musik-Sound-VertriebsgmbH, Wirtschaftsstraße 14, 2201 Hagenbrunn.