Hotline: +43 (0) 2246 28 229      we are here for you      business hours MO-FR 09:00 - 18:00 UHR and SA 10:00 - 17:00 UHR   and   Shop online 24 hours 7 days a week

Delivery

DELIVERY COSTS

AUSTRIA

-> Standard Shipping
We calculate for shipping within Austria a flat-rate of € 6,90 (incl. 20% VAT) per order. 

FREE SHIPPING from an order value of € 39,- (incl. 20% VAT) within Austria.

FREE SHIPPING from € 19,-

To make the whole situation easier for you we deliver for FREE already 
from an order value of € 19,-. 
Valid until 7.2.2021. 

Free Shipping is only valid with standard shipping (no forwarding delivery)

-> Express Shipping
We calculate € 36,- (incl. 20% VAT) for express-shipping within Austria per order.
Orders placed befor 12 o'clock are dispatched at the same day.

> Pick-up items - NO STANDARD DELIVERY POSSIBLE

Products which are marked as Pick-Up Item in our online shop are not possible to deliver with usual delivery services due to size and weight. You can pick up these products directly from our store and stock in Hagenbrunn.

Nevertheless you want to get delivered a Pick-Up Item? 
We have to deliver it as special transport / bulky goods. Please send an email with the desired product to stefan.kraker@m-s-v.eu and we create you a special offer.

 

GERMANY

> Standard Shopping
We calculate for shipping to Germany a flat-rate of
 € 9,90 per order.

FREE SHIPPING from an order value of € 109,- for deliveries to Germany.
Prices incl. 19% VAT

FREE SHIPPING from € 59,-
To make the whole situation easier for you we deliver for free already from an order value of € 59,-. Valid until 7.2.2021. 

> Pic-Up item - NO STANDARD DELIVERY POSSIBLE

Products which are marked as Pick-Up Item in our online shop are not possible to deliver with usual delivery services due to size and weight. You can pick up these products directly from our store and stock in Hagenbrunn.

Nevertheless you want to get delivered a Pick-Up Item? 
We have to deliver it as special transport / bulky goods. Please send an email with the desired product to stefan.kraker@m-s-v.eu and we create you an special offer.

 

EUROPE and other counties

> Our delivery countries

Italy, Slovakia, Slovenia, Czech Republic, Hungary, Belgium, Bulgaria, Denmark, Estonia, Finland, France with Corsica, Greece, Ireland, Croatia,  Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Rumania, Sweden, Spain with  Balearic Islands, Ceuta, Canary Islands and Melilla, Cyprus

Iceland, Isreal, Liechtenstein, Macedonia, Norway, Russia, Serbia, Turkey, Belarus, Great Britain and North Ireland

Arab Emirates, USA, Brazil, Japan, Namibia, South Africa, Australia

 

OTHER QUESTIONS

How long takes the shipping?
Within Austria the shipping takes normally 1-3 working days (Saturday is no delivery).
Shipping to Germany takes normally 3-5 working days.

Which parcel service is used?
DPD

How can I see where my parcel is?
After shipping from our stock you get an email with your tracking number from DPD.
If you have any problems or you have not received an email please feel free to contact us.
E-Mail: office@m-s-v.eu or by phone: +43 (0) 2246 28229

What should I do if my ordered products are damaged or wrong delivered?
Please contact our customer service +43 (0) 2246 28229 or per E-Mail office@m-s-v.eu 

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