Delivery
DELIVERY COSTS
AUSTRIA
-> Standard Shipping
We calculate for shipping within Austria a flat-rate of € 6,90 (incl. 20% VAT) per order.
FREE SHIPPING from an order value of € 29,- (incl. 20% VAT) within Austria.
Free Shipping is only valid with standard shipping (no forwarding delivery)
-> Express Shipping
We calculate € 36,- (incl. 20% VAT) for express-shipping within Austria per order.
Orders placed befor 12 o'clock are dispatched at the same day.
> Pick-up items - NO STANDARD DELIVERY POSSIBLE
Products which are marked as Pick-Up Item in our online shop are not possible to deliver with usual delivery services due to size and weight. You can pick up these products directly from our store and stock in Hagenbrunn.
Nevertheless you want to get delivered a Pick-Up Item?
We have to deliver it as special transport / bulky goods. Please send an email with the desired product to stefan.kraker@m-s-v.eu and we create you a special offer.
GERMANY
> Standard Shopping
We calculate for shipping to Germany a flat-rate of € 9,90 per order.
FREE SHIPPING from an order value of € 59,- for deliveries to Germany.
Prices incl. 19% VAT
> Pic-Up item - NO STANDARD DELIVERY POSSIBLE
Products which are marked as Pick-Up Item in our online shop are not possible to deliver with usual delivery services due to size and weight. You can pick up these products directly from our store and stock in Hagenbrunn.
Nevertheless you want to get delivered a Pick-Up Item?
We have to deliver it as special transport / bulky goods. Please send an email with the desired product to stefan.kraker@m-s-v.eu and we create you an special offer.
EUROPE and other counties
> Our delivery countries
Italy, Slovakia, Slovenia, Czech Republic, Hungary, Belgium, Bulgaria, Denmark, Estonia, Finland, France with Corsica, Greece, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Rumania, Sweden, Spain with Balearic Islands, Ceuta, Canary Islands and Melilla, Cyprus
Iceland, Isreal, Liechtenstein, Macedonia, Norway, Russia, Serbia, Turkey, Belarus, Great Britain and North Ireland
Arab Emirates, USA, Brazil, Japan, Namibia, South Africa, Australia
OTHER QUESTIONS
How long takes the shipping?
Within Austria the shipping takes normally 1-3 working days (Saturday is no delivery).
Shipping to Germany takes normally 3-5 working days.
Which parcel service is used?
DPD
How can I see where my parcel is?
After shipping from our stock you get an email with your tracking number from DPD.
If you have any problems or you have not received an email please feel free to contact us.
E-Mail: office@m-s-v.eu or by phone: +43 (0) 2246 28229
What should I do if my ordered products are damaged or wrong delivered?
Please contact our customer service +43 (0) 2246 28229 or per E-Mail office@m-s-v.eu